salon and spa consulting perfect for the salon/spa owner seeking structure to support and introduce employees into your company. Package comes complete with weekly strategy calls, execution plans and deliverables.

People First

This 12 week package places significant focus on your greatest asset "PEOPLE". These vital foundational elements foster success on a day to day basis, perfect for the salon/spa owner seeking structure to support and introduce employees into your company. Package comes complete with weekly strategy calls, execution plans and deliverables.

 

 

Custom Salon/Spa Manual 

Set your brand expectations with a fully customized manual complete with company handbook, standards, policies and procedures.

 

 

Interview Structure

Identify your ideal team member  

Step by step interview system 

Candidate evaluation ​

Recruiting Guide

Complete email sequences

Prescreening assistance 

Orientation Guide

Onboarding system 

5 day training plan 

Day 1-60 new team member planning

 

Wellness Shop

Long-Term Engagement

This 12 week package imparts on the journey of gaining, retaining and engaging long term relationships for both the internal and external client alike. Ideal for the salon/spa owner who has both employees and clientele seeking retention and engagement. Package comes complete with weekly strategy calls, execution plans and deliverables.

 

Client Retention

12 Month promotional calendar

or membership program development 

Client loyalty program

Community engagement

Team Retention 

Scalable pay structure to support spa goals

Incentive plans

Customized spa meeting plans

Consultation scripts to reach service & retail goals

 

Professional Development

Goals evaluations

Goal planning

Team review templates

Stairwell Handshake

Management Training 

With an emphasis on management proficiency this package implements best practices to hone your management team, keeping you prepared , proactive and progressive for years to come.

 

Business Assessment

Our business assessment provides a full analysis and reports of your key performance indicators that affect your business on a regular basis, helping you to realize the current state of your business so you can redirect and realign with your company vision

 

Profit & Loss Evaluation 

Expense redirection 

Overhead evaluation 

Consumed evaluation

 

 

Service Menu Evaluation 

Price evaluation 

Service evaluation

Management Training 

Inventory 

Vendor rapport 

Personal development 

 

Facial

Suite Success

Gain knowledge and intel to embody and apply industry best practices to create a solid foundation to increase from your current state of business ushering into your  next phase. This specific journey is for intermediate suite entreprenuer professional seeking to usher in their next phase of success. 

 

Setting & Achievable Financial Goals

Are you meeting your business financial goals? Or do you have financial goals?

What best practices are in place to assure you achieve your goals?

Get clear and learn how to use what you have to meet the needs of your business.

Effective Consultation

The uttermost foundational element in client relation, retention and increase. This imperative step is not to be taken lightly and should be likened to as a treasure box. Learn to place value on your most valuable asset and use these assets as leverage.

 

Service & Product Promotional

Create promotions that increase your bottom line and peak curiosity. Discounts are great for your clients but how do they benefit you? Learn strategy in promotions, service and product highlights.

 

Loyalty Programs

Reward your client and they will reward you. Learn to redirect your marketing dollars and invest them into your clients as they invest in you.

 

Client Retention

You have a consistent clientele and that is great, but is Mrs. Johnson receiving the same service for the past 2 years? If your clientele have plateaued or has remained stagnant you have to increase the engagement rate. Learn how to use all of the elements mentioned to increase client retention.