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At The Ardent Factory, we believe that the heart of any successful salon or spa lies in its people. Our People First signature program is designed to embody Tina’s authentic and experienced approach to team development. This program focuses on creating a nurturing, empowering environment where your staff can thrive, leading to unparalleled business success. By investing in your team's growth and well-being, we help you build a foundation of excellence that resonates throughout your entire organization.

FEATURES & BENEFITS

During this 6 month journey you’ll elevate and transform your entire business from your culture, leadership, operations, team development and revenue with a focus on your people. Go from information to implementation in this  full immersive opportunity with our “ I do , We do , You do” model that empowers and equips you, not only with information but with hands on experience to engage, embody, and exceed your business demands.


We provide a fully tailored experience, for your brand, your company’s culture, and your financial needs by:


In-Depth Team Assessments:

   - Conduct thorough evaluations of team dynamics, individual skills, and overall employee satisfaction.

   - Identify areas of strength and opportunities for growth to enhance team synergy and performance.


Customized Training and Development:

   - Create tailored training programs that focus on skill enhancement, leadership development, and superior  customer service.

   - Provide continuous learning opportunities to keep your team updated with industry trends and best practices.


Empowering Leadership:

   - Equip managers and team leaders with the knowledge and strategies needed to lead with integrity and inspire their teams.

   - Emphasize effective communication, conflict resolution, and motivational techniques to foster a positive work environment.


Employee Engagement and Retention:

   - Implement innovative strategies to boost employee morale, engagement, and loyalty.

   - Develop recognition and reward programs that celebrate team achievements and encourage a culture of appreciation.


Cultivating a Positive Workplace Culture:

   - Foster a supportive, inclusive, and collaborative workplace culture.

   - Organize team-building activities and events that strengthen relationships and create a sense of community.


Ongoing Support and Mentorship:

   - Offer continuous support and mentorship through regular consultations and check-ins.

   - Address any emerging challenges or opportunities to ensure sustained team development and success.




BY WORKING WITH  THE ARDENT FACTORY YOU WILL HAVE:


  • Enhanced Employee Satisfaction: Cultivating a happy and motivated workforce leads to improved customer experiences and higher employee retention.

  • Boosted Productivity:  A cohesive and well-trained team operates more efficiently, enhancing overall business performance.

  • Attract High Quality Talent: A positive and empowering workplace culture attracts top talent, making your salon or spa a desirable place to work.

  • Increased Customer Loyalty:  Engaged and satisfied employees provide exceptional service, fostering customer loyalty and repeat business.

  • Sustainable Business Growth: By prioritizing your people, you lay the groundwork for long-term, sustainable business growth and success.


PLUS YOU'LL RECEIVE THESE DELIVERABLES


BUSINESS ESSENTIALS VAULT

This collection also includes :


Custom Company Handbook

Standard Operating Procedures

Job Descriptions

Interview Structure

Onboarding System

Team Development Framework

Operational Scripts



FOCUS CALLS: 

Focus calls are consulting sessions designed to support, advise and transition you to your desired goal. It is also used to measure and guide you through receiving the information and implementing these best practices into your business. People First offers weekly and bi-weekly focus calls.




 WANT TO KNOW IF PEOPLE FIRST IS THE RIGHT SOLUTION FOR YOU? 


Schedule a 
Discovery Call 
Today

PEOPLE FIRST

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